Company Culture – Collaborate

Core Value #2

Which means that… 

Collaborate

“The whole is greater than the sum of its parts.” Our team members brainstorm daily to develop solutions that best enhance our clients’ business operations. We implement these solutions as a team, which leverages each member’s strengths.”

Help 

Stemp employees value helping other team members provide a superior experience to our clients. We put the needs of others ahead of our own. We are approachable and available at all times. We smile.

Share 

We encourage our team members to constanty suggest new ideas and innovative approaches to deliver and suport new solutions that improve the status quo. We keep everyone informed with concise and comprehensive communications.

Integrity

Our team members share responsibilities at different phases of projects. We demonstrate integrity for each other by respectfully listening to everyone’s ideas and mutually holding ourselves accountable for the success of each project. 

Trust

We earn the trust of our clients to develop, implement and support solutions that meet their business needs. We put the interest of our clients first.


Value #2 In Action

Collaborate

“When one of our client’s networks got infected with a virus, our engineers were scheduled to go onsite and restore the network that same day; by the end of that day, half of our team members were collaborating and trying to figure out the best way to stop the virus from spreading and restore the systems to full operations. During those few days onsite, we continuously shared ideas. We ended up installing a loaner server and SAN, to keep the client’s business active while we analyzed and cleaned up their system. Most of all we demonstrated integrity; in the case mentioned above, we agreed to share responsibility with the client for not having a safer network, and actually issued a credit for time spent on restoring the network.” – Alina Rus

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Client Testimonials


“The products and services Stemp provides are a mission critical piece of what we do. We can work without other supplies. There are work arounds. But when we lose our computer system, it’s a disaster. There are few things we buy that are as critical as that … maybe electricity, telephones. But even without telephones we don’t have to turn patients away. Without computers, we’re flying blind.” 15-Physician Cardiac Medical Practice
“I just wanted you to know that your people are awesome…they are polite, thorough, accommodating, and very competent. It’s a pleasure to deal with them. Thanks.” 4-Physician Pediatric Medical Practice
“I’m sure my network is far more advanced than most of my colleagues in the New Haven community. One group uses a ‘Nerds on call’ type of company as their IT people. These companies are fine for home repair or small business IT but I wouldn’t trust them with 20,000 confidential patient records. Stemp Systems is always one step ahead.” Multi-site OB/GYN Medical Practice