Company Culture – Passion for Challenge

Core Value #3

Which means that… 

Passion for Challenge

“When we are confronted with a challenge, we see an opportunity. We don’t wait for challenges to come along, we actively seek challenges. We never tell our clients ‘it can’t be done.’ We Make It Work!

Enjoy the Rush

What some call pressure, we call a rush. In a fast paced world, we are pace setters. The Stemp team is in our elemet when the pressure is high.

Adventure

An adventure is an activity that is perceived to involve risk, danger or exciting experiences. We take calculated risks in the pursuit of excellence and achievement.

Be like Rowan

Take Action. Life is about service. When we act, we serve. When we serve, we contribute. We keep personal challenges to ourselves and avoid excuses, particularly when serving our clients and our teammates. We remember it is about who we are serving and what we can do to solve their problems. 

Don’t be afraid of the dark

We embrace the unknown, and use our comfort zone as a spring-board to new experiences. We believe in “Standards without Walls,” and adopt our procedures and practices to tomorrow’s challenges.


Value #3 In Action

Passion for Challenge

“Following a marathon migration project at a large client during which 5 Stemp staff worked through the night (20+ hour shifts) to implement a new virtual server, network infrastructure and 100+ workstations, an unexpected challenge surfaced. As employees began their work day, a critical legacy MS-DOS based application became unresponsive. The root cause of the sluggishness was swiftly identified to be a poorly designed application which grabbed all available resources of the shared Terminal Servers.

A Stemp engineer quickly evaluated potential fixes to the problem. Many were unsuccessful in improving the performance of the application. Rising to the challenge, our engineer identified a utility designed to provide advanced control of the resources consumed by legacy MS-DOS applications. Within 2 hours of the issue identification, performance was restored to optimal levels and the client was able to conduct business. Our team remained onsite to see users through the first day of Go-Live for the new system.” – Aleem Quadri

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Client Testimonials


“The products and services Stemp provides are a mission critical piece of what we do. We can work without other supplies. There are work arounds. But when we lose our computer system, it’s a disaster. There are few things we buy that are as critical as that … maybe electricity, telephones. But even without telephones we don’t have to turn patients away. Without computers, we’re flying blind.” 15-Physician Cardiac Medical Practice
“I just wanted you to know that your people are awesome…they are polite, thorough, accommodating, and very competent. It’s a pleasure to deal with them. Thanks.” 4-Physician Pediatric Medical Practice
“I’m sure my network is far more advanced than most of my colleagues in the New Haven community. One group uses a ‘Nerds on call’ type of company as their IT people. These companies are fine for home repair or small business IT but I wouldn’t trust them with 20,000 confidential patient records. Stemp Systems is always one step ahead.” Multi-site OB/GYN Medical Practice